This course will increase and support your existing knowledge of neurodiversity. The workshop provides a detailed overview of different neurodiverse conditions, myth-busts any common misconceptions, ...

NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale contact ...

State of Digital Experience Report Reveals Widespread Issues Impacting Consumer Satisfaction and Business Performance ...

Disrupt is the must-attend event for CX innovators across Europe, looking at the intersection of cutting edge technology and the world of customer experience. Tobacco Dock. Wapping Lane, London E1W ...

Puzzel's AI-powered insights for contact centres that help you get more from every customer conversation. Puzzel contact ...

The CCMA (Contact Centre Management Association) published its comprehensive report into the UK’s Business Process ...

Strengthens Irish Market Contact Centre Presence with CCMA Ireland Partnership - 8x8 CCMa Ireland Contact Centre Organisation ...

The Next Generation of AI-driven Omnichannel Contact Centres for Microsoft Teams. AnywhereNow, a global pioneer in ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...